Welcome to RIGH Properties, where we endeavor to ensure your experience with us is flawlessly harmonious. We hold ourselves accountable to the highest standards of transparency when it comes to the handling of your personal data.

Now, let us acquaint you with some essential legal aspects of RIGH Properties Limited:

• RIGH Properties Limited (CRN: SC778295) is situated at 71a George Street, Edinburgh, EH23EE. This esteemed establishment employs a diligent team dedicated to your care and satisfaction throughout your stay. They are readily available to address any inquiries or requests you may have.

• The day-to-day operations of both RIGH Properties and this website are conducted under the attentive management of RIGH Properties Limited.

So, what do these significant legal details mean for you?

• When you choose to grace our venues with your presence or reach out to us directly, rest assured that RIGH Properties Limited assumes responsibility for the safeguarding of your personal data.

• Should you opt for online interaction, you can trust that RIGH Properties Limited will handle your personal information with utmost care and discretion.

Now, let us delve into the types of data we collect, which are limited to: names, email addresses, telephone numbers, and postal addresses.

You may be wondering: how, when, and why do we collect such data?

Well, when you make an inquiry or booking through email, phone, or our website, we collect these essential details to establish a binding contract between us or to fulfill any existing contractual obligations.

Also, if we are contacted by a travel agent or tour operator, we gather relevant information under the auspices of our legitimate interest to promote our business and address any inquiries that may arise.

Furthermore, if you have expressed a preference to receive news updates from us, we will collect the necessary data. Rest assured, any news updates we send you are based on your explicit consent for us to stay in touch and promote our business, unless you have chosen not to receive them.

Lastly, in the event that you enter one of our competitions, we collect data accordingly, as it is within our legitimate interest to confirm whether or not you are the fortunate winner of a prize.

We greatly value your trust and prioritize the utmost respect and responsibility in handling your personal information.

Social media handle, name, and email address

• How, when, and why do we collect it?

When you engage with us on social media platforms such as Twitter, Facebook, and LinkedIn, we obtain this information under the premise of our genuine interest to promptly address your comments and queries.

Technical information when utilizing our website

• How, when, and why do we collect it?

With your consent, we gather details about your website usage through cookies. This data aids us in enhancing our website’s functionality and obtaining a deeper understanding of user behavior. Further insights can be found in our comprehensive cookie policy.

When you visit us

Types of data we collect: Name, email address, telephone number, preferences, interests you communicate to us, payment details, and postal address

• How, when, and why do we collect it?

Upon your arrival at our properties for check-in purposes, we collect the aforesaid information to establish a contractual agreement with you or to fulfill an existing contract.

When we arrange services on your behalf with third-party providers during your stay, we obtain this information to establish a contractual agreement with you or to fulfill an existing contract.

In the event of a COVID-19 infection occurring at one of our bars or dining venues during your visit, we will share your details with the UK Government’s “Track and Trace” system. This collection of information is necessary to comply with our legal obligations in accordance with current Government COVID-19 legislation.

Login information, time zone settings, browser plug-in types and versions, operating systems, platforms, IP addresses, and MAC addresses.

• How, when, and why do we collect it?

When you utilize our complimentary WiFi, we collect this information as a means of safeguarding our network’s security and guaranteeing its effective usage.

Photographic and video images

• How, when, and why do we collect it?

Through CCTV surveillance at our premises, we gather these images to ensure the safety of both our guests and staff members.

Sensitive personal information

• How, when, and why do we collect it?

When you visit us and we must deliver specific services to you safely or comply with our legal obligations, we may occasionally require sensitive personal information, such as medical information. In such instances, we will always inform you and, if necessary, request your explicit consent to document this information at that time.


As per applicable data protection laws, you possess various associated rights, including the right to:

• access your personal data (also referred to as a “subject access request”);

• rectify any incomplete or inaccurate data we hold about you;

• request the erasure of your personal data from our records;

• request the restriction of our handling of your personal data;

• request the transfer of your personal data to a third party;

• object to our utilization of your personal data; and

• withdraw your consent to our handling of your personal data.

The esteemed reader also possesses the prerogative to present a grievance either to our establishment or to the esteemed Information Commissioner’s Office, the authoritative body entrusted with matters of data protection within the United Kingdom. Should you find yourself residing outside the confines of the UK, you may readily access the pertinent supervisory authority for your jurisdiction.

May I kindly request your attention to the intricacies of privacy law, as it manifests in a complex tapestry. Be mindful that the aforementioned rights may not invariably be accessible to you in all circumstances.


In accordance with the utmost diligence, your personal data constantly undergoes encryption during transmission across our systems, as evidenced by the presence of the lock icon within your web browser whilst engaging in online bookings. Insofar as it is feasible, your personal data is also subject to encryption at rest. Any information pertaining to your person that is retained on physical media, such as a registration card, is securely archived, with access strictly confined to authorized personnel designated with the responsibility of administering your sojourn.

Whenever we effectuate the transfer of your personal information outside the United Kingdom and the European Union, we assure you that it is accorded supplementary safeguards mandated by law.


Our commitment lies in preserving your personal information solely for the duration requisite to fulfill the original objectives for which it was collected, unless we are compelled to retain it for an extended period in order to comply with our legal, accounting, or regulatory obligations.

Under certain circumstances, we may prudently render your personal data anonymous, thus rending it dissociated from your individual identity. Subsequently, we may indefinitely employ this anonymized information sans notification to you.


• Analytics and search engine providers collaborate with us in endeavors to augment and optimize our esteemed site.

• As regards promotional events and marketing entities, allow it to be known that we never vend data for marketing purposes. Nonetheless, we may choose to share your data with an event organizer. Rest assured, before initiating entry into a competition (typically within the event registration form), we will invariably disclose the identity of the recipient of your personal data, thereby affording you the opportunity to abstain from such sharing if you deem it unsolicited and instead prefer to retain your personal data within our confines.

• In compliance with any legal obligation or with the aim of implementing and enforcing our terms of use and other agreements, we may be duty-bound to disclose or disseminate your personal data to regulators, authorities, or enforcement agencies. Moreover, we may engage in an exchange of information with other organizations and companies for the purposes of fraud protection, all with the intention of safeguarding the rights, property, and well-being of our esteemed clientele and others.

• In accordance with our legitimate interest to ensure the continuity of our operations, we may disclose your personal data to prospective buyers of our establishment.

Travel operators, in compliance with contractual obligations, require us to confirm whether a guest who booked through their platform visited and stayed at one of our locations. Rest assured that any personal data shared for this purpose will remain confidential and protected by a contract, in accordance with data protection laws. We only share the necessary information, usually limited to your name, email, and the date of your stay.

We may also disclose your information to our third-party service providers, agents, subcontractors, and other associated organizations who assist us in delivering services on your behalf, such as chauffeur and caddy services or booking third-party activities. When working with these service providers, we ensure that only the essential personal information is shared and that appropriate safeguards are in place to maintain the security of your data, as required by data protection laws. We hold our Third Party Data Processors to the same level of confidentiality and security as we maintain while handling your information.

Furthermore, we may share your information with third-party online service providers, such as Facebook, Google Ads, DoubleClick, LinkedIn, Trip Tease, Infinity, Hotjar, and Seven Rooms, for the purpose of digital marketing, advertising, and website personalization services. As with our other service providers, we only disclose the necessary personal information and maintain appropriate safeguards to protect and secure your data, in accordance with data protection laws.

In summary, we take the privacy and security of your personal information seriously, and our practices reflect our dedication to ensuring your data is handled with the utmost care.